Asteria Hair has different types of HD and beautiful wigs in categories like HD Lace Wigs, Lace Front Wig, Closure Wigs, Half Wigs, COLORED Wigs, Bob Wigs, Full Lace Wigs, and Wigs By Price. In this Asteria Hair reviews roundup, we will summarize all the available information on the World Wide Web and try to figure out whether this is a legitimate brand or another scam.
About Asteria Hair
According to them, Australia Hair is a professional and reliable human hair manufacturer. Their factory is located in Xuchang in China. This city has been known as the “Wig Capital” for over 100 years.
They started their business back in 1990 And established a company in 2000. Afterwards, they started their own online website asteriahair.com in 2016.
Commencement Date of Asteria Hair
To check the legitimacy of any online store, it is mandatory to check when it was hatched. If any online store is less than one year old then there are greater chances that it would be a scam.
In this case, this website was created in November 2015, which makes it 8 years old as of November 2023. This is a sign that this store might not be a scam because scams do not last this long.
The following table shows the specifications of this online store.
| Domain: | asteriahair.com |
| Registrar: | Alibaba Cloud Computing (Beijing) Co., Ltd. |
| Registered On: | 24-11-2015 |
| Expires On: | 24-11-2023 |
| Updated On: | 11-07-2022 |
Contact Details of Asteria Hair
If you have already placed an order with this store and you are looking to contact them for any of your queries to be solved.
Then, we got you covered because we have done all the hard work and collected all the available contact information for this online store.
The following table shows their contact information available on their own website.
| Email ID: | service@asteriahair.com |
| WhatsApp #: | +86 152 3806 5852 |
| Phone #: | + 86 151 3642 4039 |
| City: | Xuchang China |
Shipping, Returns & Refunds Policies
Shipping Policy
The following table shows the region/country-wise shipping charges and time.
| Country/Region | Shipping Charges | Shipping Time |
| Normal Delivery – USA | Free | 2 to 5 Working Days (FedEx, USPS, DHL, UPS) |
| Expedited Delivery USA | 35 | 1 to 2 Working Days (For Certain Items) |
| United Kingdom | 0 | 3 to 6 Working Days (GES) |
| U.S. Puerto Rico, U.S. Guam, U.S. Virgin Islands | 25 | 2 to 5 Working Days (DHL) |
| Germany | 0 | 5 to 10 Working Days (GSE) |
| France | 0 | 5 to 10 Working Days (GSE) |
| Canada | 0 | 4 to 7 Working Days (DHL) |
| Australia | 0 | 3-5 Working Days (DHL) |
You will receive order confirmation within one hour of the payment. Later on, you can check the status of your order from the following links as per your shipping company.
DHL: http://www.dhl.com/en/express/tracking.html
FedEx: https://www.fedex.com/en-cn/home.html
UPS: https://www.ups.com/WebTracking?loc=en_CN&requester=ST/
USPS: https://www.usps.com/
Returns & Refunds
They accept returns and exchanges not later than 30 days after delivery. The returned products shouldn’t be tampered with and worn. For returns and exchanges, you need to contact them at their email address service@asteriahair.com, and they will guide you through the process.
The returns are accepted under the following conditions.
- The products are unused and are in their original status.
- Within 30 days of delivery, the products can be returned.
- The purchased items must not be on a flash sale or a limited sale.
- The buyer bears the shipping charges.
- You must contact us before sending the returned items to us. Without contacting us no returns / exchanges will be accepted.
Social Media Presence
Another method to check the legitimacy of an online store is to look for their social media accounts. Legitimate businesses do focus on their social media accounts and remain actively present on them.
Their customers also comment on their posts about their products and services, from which you can get an idea about the quality of their products and services.
This online store has their accounts on all the renowned social media platforms like YouTube, Instagram, TikTok, Facebook, Pinterest, Twitter, etc.
The following table shows their social media account details
| Social Media Platform | Details |
| YouTube | 4.75K subscribers and 866 videos |
| 2,975 posts & 28.7K followers | |
| Tick Tock | 88.9K Followers & 1991 Likes |
| Not Found | |
| 11.1k followers with 1.8M monthly views | |
| 228 Followers |
Customer Reviews
On Trustpilot, this website has a ranking of 4.2 based on a total of 318 reviews.
Some of the reviews of customers are below
“I purchased a customized up-art wig. It is absolutely lovely. This company is recommended by me. Their customer service is also very efficient.”
DJ Davis
“I was very satisfied when the wig arrived. A great value for money. These are affordable and are also with real looks.”
Nemp’s touch Jack Of All Trad
“I don’t know where to start. This company is amazing. With fast delivery and long-lasting wigs. I have already bought 8 wigs from them and still more to come. Your hair makes me look like a princess. Thank you Asteria Hair.
Berenice Hernandez
“For three years I have been buying from them. No issues were faced. Customer service of this company is great. They are ready to exchange products to make me happy. This is my 4th one from Asteria Hair and will continue to be their loyal customer. Their hair is human, the quality is good and they also can be dyed. The prices are affordable and with 150% density.
Penelope
“It is the best company. I have been purchasing from them for years without disappointment. The customer experience team is good and they communicate fast. I like the company and the customized hair is adorable. They are affordable with blazing fast shipping”
There are numerous other positive Asteria Hair reviews of the customers on different platforms on the World Wide Web.
Ebony Faulk
Our Recommendation
Based on the analysis of information and asteria hair reviews, this is a legitimate brand. It is selling legitimate products with good quality and better customer service.
So, you may try this online store and share your experience with us in the comments section below.
Thanks for reading.
Happy shopping.